1. Introduction
1.1 At rekatone.com (the “Rekatone”, “we”, or “us”) respect your privacy as a website visitor and/or user and we are committed to protect any information pertaining to identity and pursuant to the terms hereinafter appearing (the “Personal Information”) you may provide to us through our website at www.rekatone.com.my (the “Website”). This Privacy Policy explains the treatment of your personal information collected from and other data gathering sources in accordance with our Website.
1.2 We urge you to read this Privacy Policy so that you understand our commitment to you and your privacy and how you can contribute to that commitment.
1.3 By accessing our Website, purchasing our products or services and/or in any manner transacting on any subject matter vide the said Website, you are agreeing to this Privacy Policy and consented to our use of cookies in accordance with the terms of this policy.
1.4 This Website is intended for users age eighteen (18) years and older. By using the Website, you acknowledge that you have attained the age of eighteen (18) years or older. Note that the Website is not intended for children and the Website does not knowingly collect Personal information from children. If we discover that we have inadvertently collected any Personal Information from anyone under the age of eighteen (18) years, we will delete the said collected Personal Information.
1.5 We reserves the right to amend this Privacy Policy as and when it deems necessary. You will be notified whenever there’s an update to the Privacy Policy. Your continued use of our Website following such amendments being placed on our Website represents an agreement by you to be bound by the Privacy Policy as amended. Such amendments may include replacing this Privacy Policy with an entirely new Privacy Policy.
1.6 Please discontinue using, surfing, browsing, relying, acting and/or in any manner utilising any of the services contained including but not limited to data, text, graphics, designs, logos, images, audio/visual materials, links and references in the Website if you disagree with any part of this Privacy Policy.
2. Collecting personal information
2.1 Our Website typically collects and uses the following personal information about you:
a) Information about your use of our Website and services (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use) (“Usage Data”). This Usage Data may be processed for the purposes of analysing the use of the Website and services;
b) Information about any purchases you make of our goods / services / goods and/or services or any other transactions that you enter into through our Website account data (“Account Data”) (including your name, address, telephone number, email address and card details). The Account Data may be processed for the purposes of operating our Website, providing our services, ensuring the security of our Website and services, maintaining back-ups of our databases and communication with you;
c) Information that you provide when completing your personal profile on our Website (“Profile Data”) (including your name, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details). For the avoidance of doubt different sets of documents shall be applicable for corporate user in relation to Profile Date such as the relevant company secretarial documents and registration documents with the relevant authorities such as Companies Commission of Malaysia (“CCM”) and/or any other document which may be required by us from time to time. This Profile Data may be processed for the purposes of enabling and monitoring your use of our Website and services;
d) Information that you provide to us for the purpose of publication on the internet including your user name, your profile pictures and the content of your posts on our Website or through our services (“Publication Data”). The Publication Data may be processed for the purposes of enabling such publication and administering our Website and services.
e) Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“Notification Data”). The Notification Data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.;
f) Information contained in or relating to any communication that you send to us or send through our Website including the communication content and metadata associated with the communication (“Correspondence Data”) (including comments, reviews, images, other uploaded content, questions and answers, discussion area posts and other messages). The Correspondence Data may be processed for the purposes of communicating with you and records;
g) And any other personal information that you choose to send to us.
2.2 Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information by us in accordance with this policy and by disclosing, it shall at all times be deemed that the said consent has been duly procured by you and we shall not be under any obligation to do further verification on such disclosure therefore, we be absolved from any liability and/or recourse.
2.1 If you create a Rekatone account using your Facebook account (or other supported social network account), we will be able to access and collect your information from the said social network account. Your privacy settings on that account permits us to access to your information and enable us to create a Rekatone account for you. If you choose to connect your contacts and address book information with your account, we can also collect the contact information of your friends so as to enable you to connect with your friends whenever you use our services. For this purpose, you hereby consented for such exercise of collecting date from your social network account and that we are hereby authorised to act and/or rely on the information obtained therefrom which shall at all times be deemed as correct and accurate representing your actual status.
3. Using personal information
3.1 Personal Information submitted to us through our Website will be used for the purposes specified in this policy or on the relevant pages of the Website.
3.2 We may use your personal information for the following purposes:
(a) to administer our Website and business;
(b) to verify your identity when you sign in;
(c) to personalise our Website for you, to deliver to you information that is targeted to your interests;
(d) to enable your use of the services available on our Website;
(e) to send to you the goods purchased through our Website;
(f) to supply to you services purchased through our Website;
(g) to send statements, invoices and payment reminders to you, and collect payments from you;
(h) to send you non-marketing commercial communications;
(i) to send you email notifications that you have specifically requested;
(j) to send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
(k) to send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(l) to provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
(m) to deal with enquiries and complaints made by or about you relating to our Website;
(n) to keep our Website secure and prevent fraud;
(o) to verify compliance with the terms and conditions governing the use of our Website including monitoring private messages sent through our Website private messaging service.
4. Disclosing personal information
4.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
4.2 We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
4.3 You also agree that we are entitled to disclose your personal information without your prior permission if we reasonably believe that such disclosure is necessary to the following:
(a) to law enforcement or other government officials in order to investigate, prevent, or take action regarding illegal activities, as otherwise required by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
4.4 Except as provided in this policy, we will not provide your personal information to third parties.
5. International data transfers
5.1 Personal Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
5.2 Personal Information that we collect may be transferred to countries which do not have data protection laws equivalent to those in force.
5.3 Personal Information that you publish on our Website or submit for publication on our Website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
5.4 In practice, you will usually either expressly agree in advance to our use of your Personal Information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
6. Retaining personal information
6.1 This Section 6 sets out our data retention policies and procedure, which are designed to ensure our compliance with our legal obligations in relation to the retention and deletion of Personal Information.
6.2 Personal Information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.3 Notwithstanding the other provisions of this Section 6, we will retain documents (including electronic documents) containing Personal Information:
(a) to the extent that we are required to do so by law;
(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
7. Security of personal information
7.1 We care about the security of your information and employ reasonable physical, administrative, and technological safeguards designed to preserve the integrity and security of all Personal Information collected through our Website.
7.2 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
7.3 We will store all the Personal Information you provide on our secure (password- and firewall-protected) servers.
7.4 All electronic financial transactions entered into through our Website will be protected by encryption technology.
7.5 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
7.6 You are responsible to keep your password for accessing our Website confidential; we will not ask you for your password (except when you log in to our Website).
7.7 However, despite these efforts in this SECTION 7, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. In the event that your Personal Information is compromised as a result of a breach of security, we will promptly notify you if your personal information has been compromised as required by the applicable law.
8. Your rights
8.1 You may instruct us at any time not to process your Personal Information for marketing purposes. We may withhold personal information that you request to the extent permitted by law.
8.2 You may instruct us to delete your Personal Information from our system. We will use commercially reasonable efforts to honor your request. However, we may retain an archived copy of your records as required by law or for other legitimate business purposes.
8.3 You hereby expressly agree in advance to our use of your Personal Information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your Personal Information for marketing purposes.
9. Third party websites
9.1 Our website includes hyperlinks to, and details of, third party websites. and online resources. Your use of third-party websites and resources is at your own risk and that we shall not in any event whatsoever provide any guarantee and/or be liable on the safety of usage of the said third party-party websites.
9.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties and we accept no responsibility for them or for any loss or damage that may arise from your use of them.
9.3 You are thereby encourage to review the privacy policies of such other websites that you access through the Website and proceed at your own risks.
10. Access, Correction and Deletion of Informations
10.1 You may directly access, modify, update, or delete all or part of your Personal Information in your user profile, or you may request Rekatone at privacy@rekatone.com to modify, delete or restrict processing of your Personal Information.
10.2 We will make every reasonable effort to promptly comply with your request.
10.3 We may, however, limit access to your Information where such access is unreasonably burdensome or expensive under the circumstances, or as otherwise permitted by international standards.
10.4 To protect your privacy and the integrity of your Personal Information, we may take reasonable steps to verify your identity before responding to your request, and to validate any request affecting your Information when presented anonymously or when made upon an assumed name.
11. Cookies
11.1 Our Website uses cookies. Cookies are small and sometimes encrypted text files sent from the Website to your browser or hard drive that store bits of information about you and your use of the Website.
11.2 Cookies allow us to remember the products and services you request, to assist with the downloading or uploading of documents and other materials from and to the Website, to create a more personalised user experience, to analyse Website traffic, and to improve Website content and display.
11.3 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
11.4 Cookies may last until you close your browser, or until you delete them manually or until they expire.
11.5 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
11.6 We use both session and persistent cookies on our Website.
11.7 Blocking all cookies will have a negative impact upon the usability of many websites. If you reject, disable or remove cookies, you might not be able to access certain pages or important functions on the Website.
11.8 Deleting cookies will have a negative impact on the usability of many websites, including ours.
12. Changes to our Privacy Policy
12.1 Our Company may amend this Privacy Policy at any time by posting a new version. It is your responsibility to review this Privacy Policy periodically as your continued use of this Website and our products and services represents your agreement with the then-current Privacy Policy.
13. Our details
13.1 This Website is owned and operated by Enotaker Technology Sdn Bhd (Company No. 1321155-A), a company registered under the Companies Act 2016, having its registered office at LOT 6.08, 6TH FLOOR, PLAZA FIRST NATIONWIDE NO. 161, JALAN TUN H.S. LEE 50000 KUALA LUMPUR W.P. KUALA LUMPUR MALAYSIA.
13.2 If you have any questions about this Privacy Policy, please contact us by writing to the business address given above, or by using our Website contact form, or by email to info@rekatone.com or by telephone at +6010-9309332.
