Workflow to sign up for and activate Rekatone Jaga
Inform the Customer Relation Manager (CRM) the intention to subscribe for the free Rekatone Jaga programme
Sign up an account via rekatone.com or the Rekatone mobile application.
Confirm award of the renovation project with an interior professional connected through rekatone.com or the Rekatone mobile application.
Upload the signed contract/quotation containing the payment schedule and progress milestone to Rekatone via the Rekatone mobile application.
Make the first tranche of payment according to the payment schedule to Rekatone.
Frequently Asked Questions
keyboard_arrow_rightRekatone JAGA is a lightweight programme provided by rekatone, which will allow rekatone to monitor the progress of the project and act as a trusted third-party payment manager to collect, hold and disburse funds deposited by the property owner with rekatone to the interior professional. It utilises a mobile application (rekatone) that aims to improve the trust and transparency of the renovation project between the property owner and the interior professional.
keyboard_arrow_rightDaily site progress updates with photos and comments will be updated by the interior professional through the rekatone mobile application.
The property owner who engages interior professional through rekatone for their housing renovation should enter into a contract with the interior professional or sign the quotation issued by the interior professional. The interior professional and the property owner have to login to the rekatone mobile application and such signed contract/quotation shall be submitted by the property owner to rekatone through the rekatone mobile application within 7-days of the signing of contract/quotation to activate rekatone JAGA. The contract/quotation between the property owner and the interior professional will define each party’s duties, the progress milestone, the payment schedule for each stage and other detailed terms of the renovation work. All project monitoring, payment, daily progress report and communication can be performed through the rekatone mobile application.
Bank Account No.
Bank Account Holder
Enotaker Technology Sdn Bhd
It is free of charge for using rekatone JAGA
A property owner or a person duly authorised by the property owner is eligible to use rekatone JAGA upon fulfilling the conditions below: keyboard_arrow_rightEngages with the interior professional recommended through rekatone;
keyboard_arrow_rightHas a project with minimum project value of RM100,000;
keyboard_arrow_rightEnters into a binding contract with or signs the quotation issued by the interior professional to carry out the work;
keyboard_arrow_rightSubmits the signed contract/quotation containing the agreed payment schedule, progress milestone and other terms and conditions to rekatone through the rekatone mobile application within 7 days from the signing date; and
keyboard_arrow_rightFill in and submits any information regarding the project as requested by rekatone via the rekatone.com mobile application.
Please inform our Customer Relation personnel that you intend to use Rekatone Jaga to assist your project monitoring and facilitation service when making your renovation request. We will ensure that your preference to use this service is known by the interior professional who will take on your renovation project. We will be more than happy to explain in detail to you via live chat or phone.
No. Property owner has the discretion on whether to participate in Rekatone Jaga.
We accept all types of residential and commercial property for the participation.
Rekatone provides bank account information to be used for the project facilitation service under Rekatone Jaga. It is a regular bank account registered under Enotaker Technology Sdn. Bhd., the owner of Rekatone. We do not provide any other payment options.
Variation Order(s) are typically not covered under Rekatone Jaga. However, a VO may be issued if it is mutually agreed by both the interior professional and the property owner, provided that the signed copy of the VO quotation is uploaded and submitted via the Rekatone Jaga mobile application and the VO fee is paid through the same.
Rekatone only acts as a project monitoring and facilitation manager for the property owner’s renovation project through the Rekatone mobile application. Hence, Rekatone’s duty is limited to monitor the progress of the project and act as a trusted third-party payment manager to collect, hold and release funds, which is subject to the property owner’s consent. Rekatone will not at any time undertake the role to mediate or adjudicate any dispute between the property owner and the interior professional.